11.04.2011

The Only Constant is Change

The one thing I can say about the people whom with we choose to work is that they are strong-willed, dedicated, quality-oriented, over-worked, small-business owners, artisans, delivery people - sometimes all of these things at the same time.
So, we gave Cacao a try, or, really, they gave it a try. Their products made our collective mouth water and impressed us with their creations. However, Cacao could not find a way to keep up, grow, with our demand. A lifetime of baking skills can't be taught overnight, and they were more willing to lose daily revenue than to deliver sub-par pastries! For the moment they are eliminating the wholesale portion of their business and focusing on their retail stores. Good while it lasted.
Heller's Bakery also reached the end of its tenure here. Another example of people eager to please but, realistically, dragged down by the pressures of owning and running an already successful business without a good support staff. They had been with us from the beginning; I remember they were the only people willing to deliver pastries during one of the severe blizzards a couple of years ago. However, inconsistency in their delivery times and products forced us to make the decision to no longer carry their donuts and muffins. As disappointing for me as it is for you, believe me.
That brings us to this week, when we approached Patisserie Poupon. You might know them from their retail store in Georgetown. We're still getting to know them but what we've tried so far has impressed us. I've gotten the most raves about the almond croissants. My personal favorite has been the glazed apple turnover and, for late in the day, a mini chocolate eclair coupled with a macchiato can erase the chill from the air.
As always, let us know what you think! We want to continue providing the best in quality and service and sourcing pastries from only the best local bakers!

2 comments:

  1. My best friend trained at Poupon; yum!

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  2. Patisserie Poupon rocks. Very glad they're on board!

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